Privacy Policy

At Hold On Organic (Pettals Skincare Overseas), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us.

1. Information We Collect
 We may collect the following types of information:
 Personal Information – Name, email address, phone number, billing/shipping address,   payment details, etc.
 Non-Personal Information – Browser type, IP address, device details, pages visited, time   spent on the website, etc.
 Transactional Information – Details of purchases, orders, and payment history.

2. How We Use Your Information
 We use the collected data for:
 Processing and fulfilling your orders
 Improving our website and services
 Sending order updates, promotional offers, and newsletters (only if you opt-in)
 Responding to your queries and providing customer support
 Ensuring secure transactions and preventing fraud

3. Sharing of Information
 We respect your privacy and do not sell or rent your personal data. However, we may   share information with:
 Trusted third-party service providers (logistics, payment gateways, marketing tools)
 Legal or regulatory authorities when required by law
 Business partners in case of mergers, acquisitions, or restructuring

4. Cookies & Tracking Technologies
Our website may use cookies and tracking tools to enhance user experience, analyze traffic and show personalized content. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, please note that no online transmission is100% secure.

6. Your Rights
 As a user, you have the right to:
 Access, update, or correct your personal information
 Request deletion of your data (subject to legal and contractual obligations)
 Opt-out of marketing communications at any time
 Withdraw consent where applicable
 To exercise your rights, please contact us at 📧support@holdonorganic.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

8. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you believe your child has provided us with personal information, please contact us for its removal.

9. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on this page with the revised “Effective Date.”

10. Contact Us
 For any questions or concerns regarding this Privacy Policy, please reach out to us:
 📧Email: support@holdonorganic.com
 🏢Company: Hold On Organic (Pettals Skincare Overseas)
✨Your trust matters to us. At Hold On Organic, we are dedicated to ensuring your privacy and giving you a safe, smooth shopping experience